SIM Cards & Safaricom Line Services
Get Connected. Stay Connected.
Whether you're joining the Safaricom network, replacing a lost or damaged SIM card, or need help with a Safaricom line service, our team can guide you through the available options.
Get a SIM on WhatsAppGet a New SIM Card
Looking for a new Safaricom line?
Get a Safaricom SIM card and access mobile voice, SMS, data and M-PESA services.
Our team can guide you through the registration process and requirements.
SIM Replacement
Lost your SIM card?
A damaged or lost SIM can interrupt your communication, mobile payments and access to important services.
Ask our team about SIM replacement and the applicable verification requirements.
SIM-Related Assistance
We can assist with enquiries relating to:
- New SIM cards
- SIM replacement
- SIM registration
- Line-related services
- SIM activation
- Mobile connectivity enquiries
What You May Need
Certain SIM-related services require identification and customer verification.
Our team will advise you on the documents and information required for your specific request.
Get Your SIM
Get a SIM on WhatsAppWe reply on WhatsApp during opening hours (8:00 AM – 7:00 PM, every day).